How lenders read a book of business

Underwriters start with commission statements from each carrier, usually for three years, and reconcile them to the agency’s tax returns and bank deposits. They separate new-business commissions from renewals, because renewals are what a buyer inherits. Then they look at retention, meaning the share of last year’s policies or premium still in force this year, and at how that rate has moved over time.

Concentration matters as much as size. A book where one carrier writes most of the premium, or where a handful of commercial accounts produce a large share of commission, can lose a big piece of revenue in a single renewal cycle. Lenders also ask about the line mix, contingent or bonus income, and whether the producers who service the largest accounts are staying after the sale.

  • Annual commission revenue, split between new business and renewals
  • Retention by policy count and by premium for each of the last three years
  • Share of commission from the largest carrier and the ten largest clients
  • Personal versus commercial lines, and life or health business if any
  • Contingent commissions, which can swing from year to year
  • Producer agreements and non-solicitation terms for key staff

How the purchase price gets tested

Agency prices are often quoted as a multiple of commission revenue or of adjusted earnings, but a lender does not lend on a multiple. Under SOP 50 10 8.1, the business valuation must be requested by and prepared for the lender. Above a $350,000 purchase price it must come from an independent valuer accredited by one of the bodies SBA lists, such as ASA, CBA, ABV, CVA or BCA. At or below $350,000 the lender may value the agency itself, unless buyer and seller are closely related.

If the agreed price is higher than the valuation, the difference has to come from buyer equity, not from more debt. When the purchase price is $3 million or more, the lender must also get a quality of earnings report that normalizes owner pay, removes one-time items and tests whether revenue is likely to hold after the sale. The lender then uses those normalized earnings in the coverage calculation.

SBA 7(a) rules for an agency purchase

A 7(a) loan can finance a change of ownership, including goodwill and client lists, through either an asset or a stock purchase. For an Initial Acquisition, the buyer injects at least 10 percent of total project cost, cash flow must cover all debt at least 1.25 times, and maturities run up to 10 years unless real estate is part of the deal. Loans above $350,000 are processed as Standard 7(a) loans, up to $5 million.

Two rules collide with how many agency deals are usually written. First, seller earnouts are prohibited, so a price that floats with future retention must be restructured. SBA does allow a buyer rebate, where the seller refunds part of the price if the book underperforms; the refund must go toward the loan’s principal. Second, the seller cannot stay as an owner or employee after an Initial Acquisition, though a consulting contract of up to 24 months is allowed to hand over relationships.

Partner buyouts follow separate Owner Buyout rules. Someone who has not worked in the agency for at least 24 months may acquire less than 50 percent of the equity and cannot become the largest shareholder; deals that miss that test are underwritten as Initial Acquisitions.

Where seller notes fit

Seller financing is common in agency sales because it keeps the seller interested in a smooth handover. Under SBA rules it can play two roles. A note that is subordinated and on full standby, with no principal or interest paid for the entire term of the 7(a) loan, counts as equity for up to half of the required injection. It may accrue interest and be repaid after the SBA loan is paid off.

A seller note that does take payments is still allowed, but it counts as debt. Total debt, including that note, cannot exceed the valuation, and its payments go into the coverage ratio. Such a note can be refinanced only after it has been in place and current for 36 months. Outside the SBA program, banks and specialty lenders set their own seller-note terms, often with shorter maturities.

Captive and independent agencies are different purchases

The Bureau of Labor Statistics describes captive agents as working exclusively for one company and selling only its policies, while independent agents may place clients with several companies. That difference changes what a buyer is actually acquiring. An independent agency typically owns its client relationships and expirations and can move business between carriers it is appointed with.

A captive agency’s rights depend on its contract with the carrier, which may limit who can take over the book, require carrier approval of the buyer, or provide its own transition payment instead of a market sale. Before pricing a captive book, read that agreement and get the carrier’s position in writing. A lender will ask for the same documents, and without them there may be nothing transferable to finance.

Producer licensing and why lenders check it

The NAIC explains that state insurance regulators license producers, the people who sell, solicit or negotiate insurance, and set continuing education rules; business entities are licensed too. BLS notes that licenses go to applicants who complete required courses and pass state exams. The Texas Department of Insurance states plainly that it is against the law to sell insurance without a license, and invites consumers to confirm an agent’s license through its help line.

For a buyer, this means licensing is a closing condition. You, the agency entity and every producer who will service the book need licenses in each state where clients live, plus carrier appointments. Have license numbers ready for the lender, and start renewals or nonresident applications early.

Worked example: buying a $486,300 commission book

Hypothetical, not an offer. An independent agency produces $486,300 in annual commissions with 91 percent retention. The buyer agrees to $1,264,380, or 2.6 times commissions, supported by the lender’s independent valuation. Closing costs, the valuation fee and working capital add $41,620, for a total project cost of $1,306,000. The 10 percent injection is $130,600: $65,300 in buyer cash and a $65,300 seller note on full standby. The 7(a) loan is $1,175,400.

At an assumed 10.5 percent over 120 months, the payment is $15,860.26, or $190,323.11 a year. Total interest over the term is $727,831.14. With a 75 percent guarantee of $881,550, the FY 2027 upfront fee at 3.5 percent of the guaranteed portion is $30,854.25.

After setting the buyer’s salary at market, the agency’s hypothetical adjusted EBITDA is $251,700, so coverage is 1.32. The book needs at least $237,903.89 of EBITDA to reach 1.25.

Hypothetical $1,175,400 agency acquisition loan at 10.5% for 120 months (USD, not an offer)
ItemAmount
Total project cost$1,306,000
Buyer cash / standby seller note$65,300 / $65,300
Monthly payment$15,860.26
Annual debt service$190,323.11
Coverage at $251,700 EBITDA1.32
Coverage if retention falls to 85%1.17

Stress-testing retention before you sign

Now assume the book loses more clients than expected in the first year after the sale and retention slips from 91 to 85 percent. Six percent of $486,300 is $29,178 of commission. Because servicing costs barely change when a few policies lapse, assume nearly all of it comes off EBITDA, which drops to $222,522. Coverage falls to 1.17, below the 1.25 minimum the loan was approved against.

That does not trigger a default by itself, but it leaves little cushion for a carrier exit or a key producer leaving. Ways to build room include a lower price, a larger cash injection, a buyer rebate tied to retained commissions, or keeping the seller as a consultant through the first two renewal cycles.

Products insurance agencies compare
ProductAmount to discussTime to fundPricing structureEligibility review
SBA loanProgram-specific; 7(a) maximum $5 millionProvider-dependent; confirm availability of fundsLender-negotiated interest subject to applicable SBA program limits; fees may applyOperating-history requirements vary by provider; Ask which personal and business credit checks apply
Business term loanProvider-specific; size to repayment capacityProvider-dependent; confirm availability of fundsQuoted interest and fees; compare net proceeds and total repaymentOperating-history requirements vary by provider; Ask which personal and business credit checks apply
Business line of creditProvider-specific; size to repayment capacityProvider-dependent; confirm availability of fundsInterest or installment fees by provider; check draw and maintenance chargesOperating-history requirements vary by provider; Ask which personal and business credit checks apply
Working capital loanProvider-specific; size to repayment capacityProvider-dependent; confirm availability of fundsQuoted interest or factor pricing and fees; compare the complete payment scheduleOperating-history requirements vary by provider; Ask which personal and business credit checks apply

Financing growth inside an existing agency

Not every agency loan is an acquisition. Hiring a producer means paying a salary for months before their book renews, and new agency management or rating software is an up-front cost. A term loan suits one-time projects with a clear payback, while a line of credit fits the gap between paying staff and receiving carrier commission statements. Published term-loan rates run from about 8 percent APR for strong files to well above 30 percent for thin ones.

What to have ready

Agency deals close faster when carrier statements reconcile cleanly to tax returns. Gather these for both the agency you are buying and, if you already own one, your current agency.

Have this ready

Insurance agency acquisition file

  • Letter of intent or purchase agreement, including any buyer rebate terms
  • Three years of carrier commission statements and agency tax returns
  • Retention reports by policy count and premium
  • Carrier list with appointment status and any captive agreement
  • Producer licenses and employment or non-solicitation agreements
  • Buyer’s personal financial statement and proof of injection funds
  • Seller standby note draft if seller financing is part of the deal